Freehand

November 6, 2007

Re: Complaints and customer service

To What Natural Forces It May Concern,

I have been a firm supporter of your institution all my life, but lately I have been very unhappy with certain options in your program. For example, to restrict menstruation, the only options your program gives me are pregnancy or old age. For a novice like myself, these are rather difficult to implement! There are several third party applications and plug-ins to expand our options, but it is a disappointment that we have to resort to other sources. We should have these options natively. Please consider this for the next version release.

I would also like to call to your attention the problems that occur when running the menstruation application. For example, it causes cramps of various degrees that take up too much processing power. This lags the whole system, or even crashes it. This has been listed under your known bugs for centuries, yet nothing has been done to fix it. Not only that, there are other such bugs that you have refused to address.

In conclusion, I am very disappointed in your customer service. Not only have you failed to address our concerns, you have found it unnecessary to continue upkeep and management of your program. Your monopoly over these services does not give you the right to ignore the well-being of your user base. I hope that in the future, more care will be taken to improve your quality of service.

Thank you for your time.

Sincerely,

June Owatari

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June Owatari is a 22-year-old trying to get by. She likes to organize zines and knit.